Start your complimentary 2-week trial of the business plan for Event Smart right now! No billing information needed.
“Everything was straightforward and my event was a large success!”
Frequently Asked Questions
Frequently Asked Questions
What is Event Smart?With Event Smart, you can create events on an event website and receive credit card payments for each ticket sold or registration. Event Smart is flexible and can help you with free and paid events. It even works for events with multiple dates and different ticket types or registration options.
Can I see some example events on Event Smart?Yes, you can see different kinds of events on the demo website for Event Smart.
Are there specific use cases where Event Smart is not a good fit?Event Smart is not a good fit for the following projects:
- event directories, event marketplaces, or user-submitted events
- one-on-one appointment bookings
- point of sale or box office
- seating charts
- events in different currencies at the same time
- events across various time zones at the same time
What happens when I start my 14-day trial?A new account on Event Smart begins with a complimentary two-week trial of the business plan. During your 14-day trial, you’ll experience the best of what Event Smart has to offer. After the trial ends (about midnight Eastern time of the 14th day), you can subscribe to a plan which includes a bundle of upgrades or pick up a la carte (individual feature) upgrades for your events. We do not delete any event or attendee information when the trial ends -- you’ll only lose access to premium features that were part of your free trial of the business plan. Try out the business plan for Event Smart risk-free for 14 days. No billing information is required. Create your event website right now.
What if I get stuck or need some help?We understand that as a busy professional, you need a solution that allows you to focus on your events. To help you get up and running quickly, we’ve created a getting started guide for Event Smart that takes you from setting a timezone on your event website through publishing your first event. And we have a help center that has answers to other questions. We’ll even proactively check-in with you about getting your first event published. If you get stuck or have a problem, then you can send us an email, and we’ll help you get moving forward again.
What payment options do you accept?We accept online payments through credit and debit cards including VISA, Mastercard, Discover, and American Express. We also accept payments through PayPal. Payments through an invoice are available for annual plans with an added service fee. Contact us for more information about paying for an annual plan through an invoice.
Do you offer refunds?If you cancel a plan or a feature upgrade after payment has been made, then we can provide a refund within three days. A refund is no longer available after three days after the transaction date.
Do you have any contracts or minimum number of months?Event Smart is a month to month service with no contracts or minimum sign up period. Subscribe monthly and you can cancel anytime from from your My Account page. Annual plans include a 15% discount.
Do you charge any commission or ticketing fees for each event or each registration?We do not charge any ticketing or commission fees on your events or your attendee registrations or tickets sold which means that you keep more funds. Connect your merchant account from a service like Stripe, Authorize.net, Braintree, PayPal, or another supported payment service for $10 per month and receive payments directly as your attendees register and pay.
Do I still pay fees to my payment gateway?Yes, you will still pay transaction fees to the gateway of your choice (e.g., Stripe or PayPal) for their service of securely collecting money from your attendee and transferring the funds to you.
Which plan is for me?We recommend choosing a plan that best fits your needs for your events. You can compare plans here.
Need help choosing? Start a conversation with us about your events, and we’ll help you with a recommendation today.
Can I subscribe to just a few feature upgrades?Yes, you can pick up upgrades while on the basic plan to help you with your events. Here are some popular feature upgrades with our event organizers:
- Advanced Event Editor: sell multiple ticket types or event registration options, create events with multiple dates across different days, duplicate past events, and move event content around to re-order your event page
- Advanced Registration Forms: ask custom registration questions in your forms and set them to required
- Customizable Tickets and Confirmation Emails: email custom event tickets with QR codes and barcodes to attendees and scan printed tickets with a phone or tablet for fast event check-in
What happens if I don't renew my subscription?If you cancel a subscription, then you’ll have access to the feature until the current subscription ends. At that time, you’ll lose access to the feature provided by the subscription. We’ll maintain and backup data on your Event Smart website, and you can subscribe again in the future in a couple of clicks from your My Account page.
Do you offer pricing for nonprofit and charity organizations?We support nonprofit, NGO, and charity organizations with a 15% discount on the Personal plan and a 20% discount on the Business plan.
How does Event Smart compare to other event solutions?See how Event Smart compares to other event solutions here.
Can I use Event Smart on my website?We offer the option to embed the events listing, events calendar, or the pricing option selector for an event on an external website through an HTML iframe. If you need more control and your website is powered by WordPress, then check out Event Espresso which is our events registration plugin for WordPress.
Do you offer a service where you set up my event for me?Yes! If you would like to save time and have us set up your next event, then start a conversation with us today. We'll ask a few questions to understand your online registration needs and tell you more about our concierge event set up service.
My question isn’t answered here. Can you help me?Contact us, and we’ll be happy to help with your questions about Event Smart.
Add an online payment upgrade for $10 per month to any plan so you can connect your merchant account with a secure payment service like Stripe, PayPal, or another supported payment service. Then receive credit card payments as your attendees register and pay for your event.
Reviews & Testimonials
Reviews & Testimonials
Testimonials for conferences
We used Event Smart for our Annual National Conference. It was easy to use and had all the features we needed for a multiple-day event with numerous concurrent sessions. It had multiple pricing levels and promo codes were easy to apply. The dashboard was a little complex but there were plenty of tutorials and their customer service was on top of it, very prompt in responses. -Jabbar Beig
I'm fundraising for my children's preschool and I was looking for a cost effective software that would allow us to sell tickets to our event without a mandatory yearly subscription and the expensive monthly plans from many auction software programs. I tested Event Smart for about a month, tried the free trial and hit the jackpot. This database is amazing and the tech/customer sales team are supportive, helpful, and simply wonderful. Any issues or dislikes that I encounter they would guide me how to fix or they would change on their end to make the website more user friendly. I highly recommend Event Smart! -Katherine Gary
I chose Event Smart after extensively researching other overpriced options. Event Smart proved to be a great choice for my event. I needed to provide three different ticketing options for my school's fundraiser. The Event Smart support team was there every step of the way to answer all my questions. The add-on features that I chose were helpful and affordable. I would choose Event Smart again. -Irene Henkens
When I volunteered with the elementary school PTO to help with an event, I had no idea they needed me to build a registration website from scratch, complete with ticket selling and credit card handling. I was at a loss as to where to begin, then one of the moms pointed me to Event Smart. Thank goodness for Event Smart and all the helpful people who are just a shout away with technical support (and they were so very kind about answering every stupid little question I had!). The dreaded website was about as easy to set up as a party invitation through Evite. No kidding. The hardest part was extracting the proper PayPal information out of our finance secretary. I can't say enough good about Event Smart. What a tool. What support. What wonderful people! Thank you for being there for me. -Yoko Inokuma Bulman
Event Smart worked great for setting up my high school reunion. The site provided me with every option that I needed. I was able to easily link the events payments to PayPal. What I really like was that we were trying to promote people to pay early so we could get a guaranteed head count. I was able to setup multiple ticket prices that and have the early bird discounts expire at a certain date. I highly recommend this site to anyone that is planning events. We will definitely use the site going forward. -Jeff Poltis
Used Event Smart for ticketing for a family reunion. The program was easy to use, and when I had any issues, I always received a quick, helpful response. I will be using the program again in the future! -Michelle Lyn
Testimonials for festivals
Just a big thank you to all the Event Smart staff that have been so helpful in making the event possible. When we began the project we looked at dozens of services and we're so glad we went with Event Smart. Their staff fielded a lot of questions from us, gave us great help and timely advice. The Event Smart clear and straight-forward billing system was a massive help. After dealing with so many companies that pile fee upon fee and make it so difficult to plan budgets, the Event Smart system made a huge difference. We knew how much we would spend on their services from the get-go. We'll be using Event Smart again for next year's lake oconee food & wine festival! -John Bond
Easy-to-use event ticketing and fee collection system. We used it for our annual backyard party and couldn't have been more delighted with guests' responses and ease of use. Perfect for your event no matter how big or small. -David Pittman
Testimonials over other services
Extremely helpful customer service and a friendly try out option - also cheaper than Eventbrite. Definitely worth trying! -Micah Kessel
Event Smart provided my event with everything I needed. It was a school event and it helped the event be a success. In previous years we had used EventBrite and we saved over $1k by switching to Event Smart this year. The customer service provided was amazing and we will continue using Event Smart for future events. Thank you, Event Smart! -Natalia Souza
I used Event Smart for the first time recently. It was so easy to set up the event and all the details. I especially appreciated the support when I needed it. I will use Event Smart again for our next event! Keep up the good work! -Brenda Stuart
I used Event Smart to create a website to accept registrations and payments. It is extremely powerful and feature rich. A little advance WordPress experience is helpful to use but it does a lot and is pretty intuitive once you get to it. -Jim Nichols
Even more praise for Event Smart
Event Smart made it east to set up and manage our event page. Customer Service is above and beyond - that is what really drove it home for me. Best of all, it is super affordable. Thanks! -Audrey Van de Castle
Garth, Lorenzo, and Event Smart as a whole made my event a very smooth process. They were always quick to respond to any questions I had, and helped me make a very successful site for online registrations. Will definitely be using Event Smart again. -Nick Boles
Event Smart hands down the best! YouTube came in handy to help with the set up of the event's website. The quick response from the Live Chat team is like no other. 24/7. Best part of all it super affordable! Plan your event with ease. -Jo Chanel
Good system and awesome support. Thank you and until next time! -Kurt Drubbel
The staff at Event Smart were quick to respond to all my questions. They provided great customer service. -Nanette Hitchcock
We have been using Event Smart since the summer, and what a difference! It is a pleasure to use, easy, and when it is not so easy help is almost immediate. The team just got it sorted for me, so I didn’t have to struggle. What a joy to have you as part of my team! -Lea Misan
Thank you, Event Smart, for providing us an economical solution for our Cville2Jtown pilgrimage registration! Your support staff was amazing in getting us up and running and in answering our questions in a timely and effective manner. We will use you again in registering folks for our next big event! -Michael Cheuk
Event Smart is really easy to use. I was able to set up my event in one day and was able to collect money through Stripe. Everything was straight-forward and my event was a large success. Customer service is also very prompt and professional. I will definitely use them again. -Đạt Phát Mao
Super easy to use and customer service was quick to respond! Our attendees were easily able to pay their registration fees and we had no problems. Quick set up as well. Would recommend! -Melissa Cooper
Takes getting used to the system, but all in all, a good setup for event registrations / ticketing and payment features. -Ai Li Ng
Garth at Event Smart was very helpful and responsive to questions and helped get the site up and running and connected to PayPal, etc. Without his assistance I would still be struggling to have my ticketing in place for my event. -Jaime Durand
So, I think I got decently good to create events but when it came to change emails notices and tickets I got all confused. Customer service 1. They reply my message like in 10min, and 2. My problem was solved in less than 30min after I ask for help. It was so easy when they gave me a little direction. Great platform and customer service! -Obed Esquivel
Event Smart is the perfect solution to support ad-hoc events because they offer event-based subscriptions which you can opt for if you don't do events all year-round. We used Event Smart recently for one of our events and we had no issues using their e-ticket system. It was definitely a worthwhile experience for both the organiser and the attendees! Their service is also highly commendable - if you have any difficulties navigating around their platform, don't worry because they're very responsive and are always happy to help you out. Thanks Event Smart for providing this service and we'll be sure to use your platform for our next event! -Diyana Ramlan
It's easy to set up and is very user friendly! Really helps with event registrations! -Aaron Barker
Event Smart has been very helpful setting up a system for our large Photography Symposium Event, and is great for our Non-Profit organization. Their customer service is excellent, quick, and helpful. Thanks Event Smart! -Lisa Clanton
Testimonials for fundraisers
Garth and Lorenzo from Event Smart were such a HUGE help with setting up my school fundraising event in August 2019. They were quick to answer and help with any problems I came across, but all problems were due to my lack of being Tech savvy J. They had huge amount of patience and would send me step by step help to fix any problems I was having. They were always touching base to see who everything going, and even reached out after the fundraiser was over to ask about the outcome of the fundraiser and if there was anything else I needed. Event Smart is a great format to set up your next event!!! -Liza https://rootintootinshootin.eventsmart.com
Event Smart did a great job supporting our non-profit event! We saved a lot of money compared to other services and were very helpful. -Herrick Muhlestein
Event Smart is a user-friendly system, as advertised. The service and troubleshooting are also fantastic. We were impressed by the simplicity - download the app on a few phones, and scan in hundreds of tickets with zero issues. Lookups for lost tickets were also no problem at all. There are price models for everything, and for our non-profit, it was appreciated that we were able to secure all of the features we needed with little hit to the bottom line. Most definitely will continue our relationship with Event Smart! -Lynne Cohen
Testimonials for reunions
I used Event Smart for a large extended family reunion this summer and couldn't have been happier. It was absolutely perfect. I was able to easily create a landing page for my event, create tickets for everything from lodging and t-shirts to meals and other fee on a single form, capture registration data, and interface beautifully with paypal. basic tutorial prompts appeared on each new page on my first visit but it was hardly necessary. Everything was intuitive and easy to use. I was able to subscribe only to the functionality I needed piece by piece and the prices were very reasonable. The platform is built to handle much more complex but was simple enough for mine as well. Finally, the staff was extremely response when I needed the on a couple occasions. I'll definitely be back -Mark Mcconkie
We used Event Smart for our 10 year high school reunion and it was so easy on our admin side and for our alumni to register and pay for the event. Event Smart has made it so easy to have different set up options to cater to your event needs. The customer service is very friendly and helpful. I would highly recommend Event Smart. -Rachel Hinojosa
Event Smart was such an amazing site for our vintage market!!! Both Garth and Lorenzo answered ALL of our questions (and there were many) and walked us through each step!!! We loved working with both of them and their site was easy to navigate and worked wonderfully for our online ticket sales!!! We will definitely be using their site for all future online ticket sales! -Sara Speckin Czubak
Testimonials for classes & workshops
Found Event Smart when I was looking for a way to add a paid registration to my upcoming events. I found their staff to be quickly responsive to my questions through email. Great customer service. I used them for one event and now I’m scheduling a few additional events through them in the future. -Brenda Meller
Incredible, easy to use and affordable event/workshop registration system! We have been teaching courses for the past 8 years and just switched over to Event Smart due to our original system no longer being supported. so far it has been great, easy to use and the support staff is amazing and quick! The system is simple yet you can easily customize everything! Look no further. -Jenny Hammerpants
Testimonials for socials
Our winery has been using Event Smart after changing from another company. The system is easy to use after set up and the costs are very reasonable. -Diane Schoffstall
Event Smart is a user-friendly system, and the team behind it make all the difference. The service and troubleshooting was fantastic. Special thanks to Lorenzo for his patience and customer-friendly can-do attitude! -Nadia Van Dam
For ease of getting started, registration options, and very low cost, Event Smart is the best registration system I've used. We run 6 days of statewide professional events each year, and this system was easy to use and accommodated lots of variations in how people chose to register. -Bob Utke
There's a growing trend of people in my country using Eventbrite and meetup.com for free food. Event Smart offers a controlled alternative where you can password your event, manually approve people, customize notifications, and sell tickets at your costing. While there's a learning curve and it seems to just be a WordPress plugin they are selling you, ultimately it gets the job done at a 4/5 stars level. Get it if you really need the increased control over your event registration! -Wong Zi Zang
I was looking for a free event registration website and came across Event Smart. While there is a learning curve they have LOTS of help in place to make things go as easily as possible. I LOVE the flexibility and the fact that I can use whatever payment option works best for me. My registrants had no problem using the system and everything worked out great without all the fees!! THANK YOU Event Smart for filling a much needed niche! -Natalie Acheson
Tried Event Smart for the first time struggled initially with the set up but the support team was amazing to help through the process. Event Smart made managing the event registration quite simple and once you understand its quite easy to manage. I would highly recommend to use this platform - three cheers to the support team -Tawani Vikas
Event Smart is an amazing & customizable tool to facilitate ticket payment for events. We used it to coordinate an event that 140 people attended. People were able to seamlessly pay through paypal (with tiered ticketing options). We were also able to export data easily into excel with the names, emails, # tickets purchased etc. I highly recommend this easy to implement tool for ticketing and payment of your event. I plan on utilizing this site for future paid events. -Beth P.
Brilliant service! Worked perfectly for my 200 person event - will definitely use again. -Becks AiryFairy
I've honestly never been so please with online customer support staff! I was shocked about all this as it's so rare to get this kind of customer service online with any service provider or retailer even. Your site is great and I've been recommending it to many colleagues and friends. Special thanks to Garth Koyle for his support! Cheers from Toronto, CA. -Sonia Dee
Event Smart is a great, convenient and free service which has been quite beneficial to us in planning and executing events. The only drawback is that the interface can be a bit unintuitive. Overall it is a great tool and support is quick to respond to any issues. -Ashley Byrne
What I like most about Event Smart is their attentive staff who is always available to answer any questions, fix any problems, or help me troubleshoot by walking me through different components at any time. Event Smart is a great tool for us to ensure proper registration is coordinated for each of our events, and I especially love the integration features with other important software and CRM tools used by our organization, such as MailChimp and InfusionSoft. -Vianni Busquets
I love Event Smart. They are so helpful, their troubleshooting is excellent they are always there to provide clear instruction, all my questions were dealt with equal importance and for an "IT Blond", the platform is user-friendly. Even when my event had to be cancelled they arranged an instant refund. Event Smart is an honest, straight forward, no nonsense company that really feel like they are actually there for YOU! Thank you for a superbly refreshing customer experience throughout. -Villia De Koningh
I work for a winery in southern MN and I have always had timely and effective responses from Event Smart. I don't have time to wait on hold for hours at a time and I have never had to do that with their team. All of my requests were taken care of within an hour via the chat! So happy to use such a great program! -Courtney Malone
Why not start your free 14-day trial today? You’ll get two weeks to try out the business plan for Event Smart, and no billing information is needed to get started.
“I will use Event Smart again for our next event!”